Whitepoint Laundromat

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Reviews

• Murdina Ina

  Mar, 25 2018
  ★ ☆ ☆ ☆ ☆
  I totally agree with the reviewers who gave ONE star. We'd give NO STARS, but you have to give something for a review posting. This is probably THE WORST laundromat I have ever been to. And I'm 57. I've been around. I've lived in Manhattan and seen all sorts (I'm NOT rich by the way). The manager/owner and workers there are VERY rude. I live in the vicinity and unfortunately I don't go there because they are SO rude.There are numerous "not working" notes on SO many WASHERS AND DRYERS that customers are left with very little to work with. The manager puts these "notes" on the machines in order to "hold" or reserve for herself, washing for drop off customers (which they make money on.This causes A LOT of tension, frustration, upset and angry customer's scrambling within (as SHE and her assistants watch folding, etc and do NOTHING). I've even had her race off to me - yes, she ran so fast in that small space, and told me very firmly, NO!!! She pointed out the NO on the washer. Well, yes, I saw that, but with practically All the machines taken (one was broken at the time), and she had NO other pending wash in hand NOR her assistant, I placed my wash in there. Others routinely do this. You have no choice or you wpuld NEVER get your wash done. She was furious. I want to say this. I had been to Whitepoint about six times. I have been giving them a test to see if this was a one time thing. It wasn't. It was consistently bad. I believe the manager is racist because I am white. They are Hispanics. Let me say first and foremost, I have NOTHING against Hispanics. I am engaged to the best guy in the world and he is Hispanic. The person who gave a favorable review is Hispanic. It seems as if they only favor Hispanics and I've noticed they aren't even nice to other races as well. Granted, I don't go there any longer. There are PLENTY of accommodating laundromats that treat their customers with respect. NO ONE deserves this.

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