Rock Fitness Gym

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Reviews

• Denada Berisha

  Mar, 23 2018
  ★ ☆ ☆ ☆ ☆
  This gym sucks.I had a very bad experience.To close a contrat u have to pay 250$ (It’s just a gym people) but anyway I paid it and after a while I received a call and told me that My membership wasn’t closed and I own them 600$ and that thing happened because they didn’t pay attention what they doing,they forgot to close my membership.
• Pedro Behrens

  Feb, 07 2018
  ★ ★ ★ ★ ☆
  Hey guys!
  
  I’ve been going to this gym for the last 8 months and I feel like I have enough to make an objective rating. I based my rating on:
  
  1. Customer service/staff
  2. Cleaning
  3. Assortment
  4. Pricing
  5. Overall environment
  
  1. The staff is very friendly. The representatives are very knowledgeable and from day 1, all my questions have been answered. One thing I appreciate I the fact that you can actually “freeze” your account for a month a year in case you go on vacation or something, so you won’t get charged. From the reception, to the cleaning crew and even the trainers you have. I thing to do with, everyone in the staff is friendly. This deserves a star.
  
  2. Cleaning is spot on every single time I’ve been there. 5am, noon, weekends, nights, doesn’t matter when, I always find a clear place. Some areas smell funny, but nothing too alarming. Another star here.
  
  3. The assortment in machines/weights and classes were the deal closers to me. I’ve been there when it is crowded and when it is not, they always try to keep it organized (even though most of the people don’t!) and classes are always punctual. Another star here.
  
  4. Okay, pricing is fine if you go for the year contract. I live very close and I have no plans to move but if that moment comes, I am not sure how I will handle it. I’ve been reading your comments here and the possible cancellation may be an inconvenience. I didn’t give a star here because I have not been in a position where I need to change for a monthly/trimester kind of plan or had to cancel, so I can’t give an honest, objective rate.
  
  5. Overall environment is great. There’s no a lot of body shaming going on, some persons are educated and respect the basic rules of putting weights back, don’t drop the weights or grunt so loud the people from the law form next door would file a sue for environmental contamination. It’s the neighborhood’s gym so you’ll see familiar faces always.
  
  I hope this works making everyone’s mind if you have doubts. Would I continue going here? Absolutely yes. At least until (and if) I move somewhere far enough I can’t walk there.

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