Capital One Bank

Photos

Reviews

• Shak Char

  Sep, 07 2018
  ★ ☆ ☆ ☆ ☆
  Three months ago a teller at this branch told me that I couldn't deposit checks issued under my name in custodial accounts that I opened for my children, but she was corrected by the branch manager. Today, Diane, the same teller, I believe, raised the same issue and went in the back office to consult with perhaps a different branch manager who must have told her the same thing as the previous one for she came back to the window and accepted the checks for deposit.
  The poor rating is for the rudeness of the corpulent teller,Diane, who is too lazy to familiarize herself with the banking rules regarding custodial accounts and ended up making the same mistake twice, and for the inordinate length of time that I had to wait because of the teller's lack of knowledge as well as her unapologetic attitude.
  Those staff, whose reading comprehenion is not up to par and/or who are too inept to take the initiative to read banking rules/regulations that impact their job performance, should be briefed on the specifics of banking policies regarding custodial accounts so that the situation described hereinabove ceases to reoccur. And such was suggested in a phone conversation, today, with the branch manager.

The nearest places

• Queens County Savings Bank

  Establishment, Atm, Finance, Bank

  7544 Main Street, Flushing, Queens, NY 11367

  +1 718-268-6801

  mynycb.com

  Closed now: Until 09:00am tomorrow
• Lilac

  Establishment, Florist

  7511 Main Street, Flushing, Queens, NY 11367

  +1 718-544-7114
• Dynasty Wine & Spirts

  Establishment, Liquor store

  7307 Main Street, Flushing, Queens, NY 11367

  +1 718-559-8889

  dynastyliquor.com

  Open now: Until 08:00pm
• United States Postal Service

  Establishment, Finance, Post office

  7523 Main Street, Flushing, Queens, NY 11367

  +1 800-275-8777

  tools.usps.com

  Closed now: Until 09:00am tomorrow
• Congregation B'Nai Abraham-EF

  Establishment, Place of worship, Synagogue

  7503 Main Street, Flushing, Queens, NY 11367

  +1 718-261-4580
• Main St/76 Av

  Establishment, Transit station

  United States, Queens, NY 11367