Champs Sports

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• BROKER MENA

  Dec, 18 2017
  ★ ☆ ☆ ☆ ☆
  I'm outraged at how my son was treated while trying to exchange sneakers he bought 2-3 days prior. They were discolored due to store handling; he was sold a floor sample then later told they couldn't accept damaged shoes. One pair was yellowish and the other one white and yet they insinuated he had caused the damage. Alex, the manager spoke to him with such disrespect; I don't know how anyone would hire him to be a manager. When I called the store and spoke to him he answered the phone with "yeah?" that's not a way to greet someone on the phone and greeted my son in person with "yeah whatever" had a really bad attitude with him. I'm disgusted; will never shop there again. I'm saddened that he was treated so badly considering he's such a good kid. He was so excited about spending his Christmas money at that store and spent over $100 on shoes only to be treated like garbage.

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